- Payment milestones
- Amounts tied to accepted deliverables, with invoice triggers.
- Auto-renewal
- Renewal terms, notice windows, and opt-out mechanics.
- IP ownership
- Who owns work product, background IP, and license grants.
- Liability cap
- Caps, carve-outs, and mutual limitations of liability.
- Termination notice
- Convenience and for-cause termination, cure periods.
- Confidentiality
- Definition, permitted use, and survival of confidential info.
- Penalty clause
- Service credits or penalties for missed commitments.
- Acceptance criteria
- How deliverables are reviewed, accepted, or rejected.
- Governing law
- The jurisdiction whose law governs the agreement.
- Dispute resolution
- Escalation, mediation, or arbitration before litigation.
- Force majeure
- Relief for events beyond either party's control.
- Scope change
- How changes to scope are requested, priced, and approved.