A playbook your whole team reviews from
Your standard position for each clause type, with the fallback you will accept.
| Clause type | Standard position | |
|---|---|---|
| Liability cap | 1× fees, prior 12 months | 1.5× with carve-outs |
| Payment milestones | Net 30 from invoice | Net 45 |
| Auto-renewal | 30 days' notice to cancel | 60 days |
| Service levels | 99.9% uptime, service credits | 99.5% on tier 2 |